Before contacting us please ensure you have used our Help Centre to find the answer to your query.
Our smart search and articles have all the information that you require for listing your products, setting up your shop and selling with us.
We regularly update the Help Centre to ensure it is current and has all common queries answered.
If you require to contact us about something that is not within our Help Centre or for an account specific reason then please click the "Submit a request below".
We endeavour to answer all support queries within 3 working days.
Please only submit one request per query to allow us to answer you within a timely manner.
Submitting multiple requests about the same query can lead to delays in response as we answer everything within a queuing system.